URGENT..please HELP case : During the COVID-19 pandemic situation, most of business processes are forced to shift the daily operation from onsite to online. Library in your university is facing the same challenge to provide best services for lecturer and student. In order to facilitate the implementation of online services, a web application will be developed with following main functions: - Borrowing and returning book through delivery services or instant courier services. - Online chat for consultation with Librarians. - Fine payment through QRIS that is supported by most of e-wallet in Indonesia. - Online reference services that cover any inquiries related to information literacy. - Queuing system that allow user to request enter access to library (in limited number and at appointed time). Explain and give the result of requirement engineering based on the case study - Inception - Elicitation - Elaboration

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Cloud Computing

Technology that makes use of the remote service over the internet to manage, access and store data online instead of local drives is known as cloud computing. Instead of maintaining physical servers’ data centers, users can use technology services. The data includes files, documents, images, video, audio, etc. However, the cloud refers to the internet or network.