Topnotch company uses a Freemium model and has 200,000 users, a 5% conversion rate, and a 10% churn rate. The average cost to serve a Paying User is $100/year and the Annual Revenue/ Paying User is $500/year. The Cost to Support a Free user is negligible.
Topnotch company uses a Freemium model and has 200,000 users, a 5% conversion rate, and a 10% churn rate. The average cost to serve a Paying User is $100/year and the Annual Revenue/ Paying User is $500/year. The Cost to Support a Free user is negligible.
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Question
![Topnotch company uses a Freemium model and
has 200,000 users, a 5% conversion rate, and a
10% churn rate. The average cost to serve a Paying
User is $100/year and the Annual Revenue/ Paying
User is $500/year. The Cost to Support a Free user
is negligible.
Calculate Retention Rate, Lifetime of a Paying User,
ARPPU, ARPU, Number of Paying Users, CLV of a
paying User, and Annual Contribution for
Topnotch.
IMPORTANT: Please include managerial
perspectives when answering the question
(elaborate what the answer means for the
company/firm moving forward).](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F4a8f69d7-1602-4ef8-84b6-40f0123c6097%2Fc054e03a-8e2b-4dba-98c9-874fcc82fcd3%2Fbquzdf_processed.jpeg&w=3840&q=75)
Transcribed Image Text:Topnotch company uses a Freemium model and
has 200,000 users, a 5% conversion rate, and a
10% churn rate. The average cost to serve a Paying
User is $100/year and the Annual Revenue/ Paying
User is $500/year. The Cost to Support a Free user
is negligible.
Calculate Retention Rate, Lifetime of a Paying User,
ARPPU, ARPU, Number of Paying Users, CLV of a
paying User, and Annual Contribution for
Topnotch.
IMPORTANT: Please include managerial
perspectives when answering the question
(elaborate what the answer means for the
company/firm moving forward).
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