Topnotch company uses a Freemium model and has 200,000 users, a 5% conversion rate, and a 10% churn rate. The average cost to serve a Paying User is $100/year and the Annual Revenue/ Paying User is $500/year. The Cost to Support a Free user is negligible.
Topnotch company uses a Freemium model and has 200,000 users, a 5% conversion rate, and a 10% churn rate. The average cost to serve a Paying User is $100/year and the Annual Revenue/ Paying User is $500/year. The Cost to Support a Free user is negligible.
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Transcribed Image Text:Topnotch company uses a Freemium model and
has 200,000 users, a 5% conversion rate, and a
10% churn rate. The average cost to serve a Paying
User is $100/year and the Annual Revenue/ Paying
User is $500/year. The Cost to Support a Free user
is negligible.
Calculate Retention Rate, Lifetime of a Paying User,
ARPPU, ARPU, Number of Paying Users, CLV of a
paying User, and Annual Contribution for
Topnotch.
IMPORTANT: Please include managerial
perspectives when answering the question
(elaborate what the answer means for the
company/firm moving forward).
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