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To investigate the effectiveness of a training program on customer relations, the organizer had given a pre-training and a post-training survey to the participants. To compare the differences, they computed a post-training survey score and a pre-training survey score. Seven customers were randomly selected and completed both surveys. The survey scores for all the seven customers are shown below: Customer Pre-training Survey Post-training Survey 10 TTT 7 6 2 Test whether the training program was effective in improving customer relations at the .05 significance level. A B D E F G 8 10 10 8 6 8

To investigate the effectiveness of a training program on customer relations, the organizer had given a pre-training and a post-training survey to the participants. To compare the differences, they computed a post-training survey score and a pre-training survey score. Seven customers were randomly selected and completed both surveys. The survey scores for all the seven customers are shown below: Customer Pre-training Survey Post-training Survey 10 TTT 7 6 2 Test whether the training program was effective in improving customer relations at the .05 significance level. A B D E F G 8 10 10 8 6 8

MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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xample 11 To investigate the effectiveness of a training program on customer relations, the organizer had given a pre-training and a post-training survey to the participants. To compare the differences, they computed a post-training survey score and a pre-training survey score. Seven customers were randomly selected and completed both surveys. The survey scores for all the seven customers are shown below: Pre-training Survey Post-training Survey Customer A B C 6 5 10 7 6 5 2 Test whether the training program was effective in improving customer relations at the .05 significance level. 8 5 10 10 8 6 8 D E F G
Transcribed Image Text:xample 11 To investigate the effectiveness of a training program on customer relations, the organizer had given a pre-training and a post-training survey to the participants. To compare the differences, they computed a post-training survey score and a pre-training survey score. Seven customers were randomly selected and completed both surveys. The survey scores for all the seven customers are shown below: Pre-training Survey Post-training Survey Customer A B C 6 5 10 7 6 5 2 Test whether the training program was effective in improving customer relations at the .05 significance level. 8 5 10 10 8 6 8 D E F G
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