To determine if patrons are satisfied with performance​ quality, a theater surveys patrons at an evening performance by placing a paper survey inside their programs. All patrons receive a program as they enter the theater. Completed surveys are placed in boxes at the theater exits. On the evening of the​ survey, 500 patrons saw the performance. One hundred surveys

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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To determine if patrons are satisfied with performance​ quality, a theater surveys patrons at an evening performance by placing a paper survey inside their programs. All patrons receive a program as they enter the theater. Completed surveys are placed in boxes at the theater exits. On the evening of the​ survey, 500 patrons saw the performance. One hundred surveys were​ completed, and​ 70% of these surveys indicated dissatisfaction with the performance. Should the theater conclude that patrons were dissatisfied with performance​ quality? Explain.
 
 
 
 

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Part 1
Should the theater conclude that patrons were dissatisfied with performance​ quality? Select all that apply.
 
 
A.
​No, because there was sampling bias as those who had strong feelings about the performance​ (positive or​ negative) may be more likely to return the survey.
 
B.
​No, because there was measurement bias as patrons will give a response that is more favorable than the truth.
 
C.
​No, because there was sampling bias as the survey response rate was low.
 
D.
​No, because there was measurement bias as patrons will give a response that is less favorable than the truth.
 
E.
​Yes, because there was no significant bias and most of the surveys​ (70%) indicated dissatisfaction.
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