The switchboard in a Minneapolis law office gets an average of 5 incoming phone calls during the noon hour on Mondays. Experience shows that the existing staff can handle up to six calls in an hour. Let X = the number of calls received at noon. What is the probability that the office receives a. exactly 3 calls at noon on Monday.  b. exactly 9 calls at noon on Monday.

MATLAB: An Introduction with Applications
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The switchboard in a Minneapolis law office gets an average of 5 incoming phone calls during the noon hour on Mondays. Experience shows that the existing staff can handle up to six calls in an hour. Let X = the number of calls received at noon. What is the probability that the office receives

a. exactly 3 calls at noon on Monday. 
b. exactly 9 calls at noon on Monday. 

 
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