The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table: Satisfaction level Medium 140 Frequency of Use High <2 per month 2-5 per month >5 per month ТOTAL Low 10 TOTAL 400 250 140 55 200 70 460 25 5 100 220 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer did not have a medium level of satisfaction with the company? Select one: O A. 2 О В. 5 С. 1 35 O D. 24 35 O E. None of the other answers

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The overnight shipping business has skyrocketed in the last ten
years. The single greatest predictor of a company's success is
customer service. A study was conducted to determine the
customer satisfaction levels for one overnight shipping business. In
addition to the customer's satisfaction level, the customers were
asked how often they used overnight shipping. The results are shown
below in the following table:
Satisfaction level
Frequency of Use High
<2 per month
2-5 per month
>5 per month
ТOTAL
Medium
140
Low
10
TOTAL
400
250
140
55
200
70
25
5
100
460
220
20
700
Suppose that one customer who participated in the study is chosen
at random. What is the probability that the customer did not have a
medium level of satisfaction with the company?
Select one:
O A. 2
о В. 5
С. 1
35
O D. 24
35
O E. None of the other answers
Transcribed Image Text:The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table: Satisfaction level Frequency of Use High <2 per month 2-5 per month >5 per month ТOTAL Medium 140 Low 10 TOTAL 400 250 140 55 200 70 25 5 100 460 220 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer did not have a medium level of satisfaction with the company? Select one: O A. 2 о В. 5 С. 1 35 O D. 24 35 O E. None of the other answers
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