The operations vice-president of the Regal Bank of Canada, Kristin Wu, has been interested in investigating the efficiency of the bank's operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. Wu has asked for your help in conducting an ABC study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. The Windsor branch of the Regal Bank of Canada submitted the following cost data for last year: Teller wages Assistant branch manager salary Branch manager salary Total Virtually all of the other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions, such as depositing cheques. In addition to the cost data above, the employees of the Windsor branch have been interviewed concerning how their time was distributed last year across the activities included in the ABC study. The results of those interviews appear below: Teller vages Assistant branch manager salary Branch manager salary $186,000 88,000 112,000 $386,000 Teller wages Assistant branch manager salary Branch manager salary Total cost Distribution of Resource Consumption across Activities Processing Processing $ Opening Deposits and Other Customer Other Accounts Withdravals Transactions Activities Totals 10% 45% 90% 08 10% 08 758 20% OB Required: Prepare the first-stage allocation for Wu. (Do not leave any empty spaces; input a 0 wherever it is required.) 0 $ Opening Processing Deposits Processing Other Other Accounts and Withdrawals Activities 159 259 109 Customer Transactions 0 $ 0 $ 100% 100% 100% Totals 0 S 0
The operations vice-president of the Regal Bank of Canada, Kristin Wu, has been interested in investigating the efficiency of the bank's operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. Wu has asked for your help in conducting an ABC study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. The Windsor branch of the Regal Bank of Canada submitted the following cost data for last year: Teller wages Assistant branch manager salary Branch manager salary Total Virtually all of the other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions, such as depositing cheques. In addition to the cost data above, the employees of the Windsor branch have been interviewed concerning how their time was distributed last year across the activities included in the ABC study. The results of those interviews appear below: Teller vages Assistant branch manager salary Branch manager salary $186,000 88,000 112,000 $386,000 Teller wages Assistant branch manager salary Branch manager salary Total cost Distribution of Resource Consumption across Activities Processing Processing $ Opening Deposits and Other Customer Other Accounts Withdravals Transactions Activities Totals 10% 45% 90% 08 10% 08 758 20% OB Required: Prepare the first-stage allocation for Wu. (Do not leave any empty spaces; input a 0 wherever it is required.) 0 $ Opening Processing Deposits Processing Other Other Accounts and Withdrawals Activities 159 259 109 Customer Transactions 0 $ 0 $ 100% 100% 100% Totals 0 S 0
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
Related questions
Question
am.121.

Transcribed Image Text:The operations vice-president of the Regal Bank of Canada, Kristin Wu, has been interested in investigating the efficiency of the bank's
operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to
compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods
can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been
no attempt thus far to show how those costs are related to the various services provided by the bank. Wu has asked for your help in
conducting an ABC study of bank operations. In particular, she would like to know the cost of opening an account, the cost of
processing deposits and withdrawals, and the cost of processing other customer transactions.
The Windsor branch of the Regal Bank of Canada submitted the following cost data for last year:
Teller wages
Assistant branch manager salary
Branch manager salary
Total
Virtually all of the other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be
meaningfully assigned to individual customer transactions, such as depositing cheques.
In addition to the cost data above, the employees of the Windsor branch have been interviewed concerning how their time was
distributed last year across the activities included in the ABC study. The results of those interviews appear below:
Teller vages
Assistant branch manager salary
Branch manager salary
$186,000
88,000
112,000
$386,000
Teller wages
Assistant branch manager salary
Branch manager salary
Total cost
Opening
Accounts
$
Distribution of Resource Consumption across Activities
Processing Processing
Opening Deposits and Other Customer Other
Accounts Withdrawals Transactions Activities Totals
08
10%
100%
10%
100%
08
100%
Required.
Prepare the first-stage allocation for Wu. (Do not leave any empty spaces; input a 0 wherever it is required.)
758
20%
08
0 $
Processing Deposits
and Withdrawals
158
258
108
Processing Other
Customer
Transactions
0 $
45%
90%
Other
Activities
0 $
Totals
0 $
0
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