The mean service time of a physician (?⎯⎯⎯)(x¯)(?⎯⎯⎯)(x¯)  is 20 minutes with a standard deviation (?)(σ)(?)(σ) of 1.7 minutes. Upper specification limit (???)(USL)(???)(USL) is 25 minutes, whereas lower specification limit (???)(LSL)(???)(LSL) is 15 minutes for this process. Calculate the proper capability metric. Is the process capable? Cpk =0.98, barely capable Cp =1, capable Cpk =0.98, not capable Cp =0.98, barely capable Cp =0.98, not capable

Advanced Engineering Mathematics
10th Edition
ISBN:9780470458365
Author:Erwin Kreyszig
Publisher:Erwin Kreyszig
Chapter2: Second-order Linear Odes
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The mean service time of a physician (?⎯⎯⎯)(x¯)(?⎯⎯⎯)(x¯)  is 20 minutes with a standard deviation (?)(σ)(?)(σ) of 1.7 minutes. Upper specification limit (???)(USL)(???)(USL) is 25 minutes, whereas lower specification limit (???)(LSL)(???)(LSL) is 15 minutes for this process. Calculate the proper capability metric. Is the process capable?

Cpk =0.98, barely capable
Cp =1, capable
Cpk =0.98, not capable
Cp =0.98, barely capable
Cp =0.98, not capable

 

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