The local coffee shop has 2 parallel queues with the same amount of customers. There are 2 customers in both queues waiting to be served (half of the customers on each queue). You arrive as the 3th customer to the coffee shop. In average, the Barista at each queue is able to process the order of one customer in about 209 seconds. The process capability is +/- 20 seconds per customer. How many minutes in average you have to wait to get your order? What could be your shortest waiting time? What could be your longest waiting time?

Advanced Engineering Mathematics
10th Edition
ISBN:9780470458365
Author:Erwin Kreyszig
Publisher:Erwin Kreyszig
Chapter2: Second-order Linear Odes
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The local coffee shop has 2 parallel queues with the same amount of customers. There are 2 customers in both queues waiting to be served (half of the customers on each queue). You arrive as the 3th customer to the coffee shop. In average, the Barista at each queue is able to process the order of one customer in about 209 seconds. The process capability is +/- 20 seconds per customer. How many minutes in average you have to wait to get your order? What could be your shortest waiting time? What could be your longest waiting time?

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