The graph below shows the relationship between customer satisfaction and service staff cheerfulness. Which statement is the best description of the association between these variables? 12 10 8 6. 2- 3. 6. 8. 6. Staff Cheerfulness Customer Satisfaction

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
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Question
1)
The graph below shows the relationship between customer satisfaction and service staff
Attempt du
cheerfulness.
2 Hours,
Which statement is the best description of the association between these variables?
24/7 Pr
12
10 -
8-
6 -
2-
3.
6.
8.
Staff Cheerfulness
Customer Satisfaction
Transcribed Image Text:The graph below shows the relationship between customer satisfaction and service staff Attempt du cheerfulness. 2 Hours, Which statement is the best description of the association between these variables? 24/7 Pr 12 10 - 8- 6 - 2- 3. 6. 8. Staff Cheerfulness Customer Satisfaction
There is no clear relationship betweeh customel
The more cheerful a service staff is, the higher the customer satisfaction. However, customer
satisfaction can be reduced when a service staff is overly cheerful.
O The more cheerful a service staff is, the higher the customer satisfaction.
O The more cheerful a service staff is, the lower the customer satisfaction.
1 pts
Transcribed Image Text:There is no clear relationship betweeh customel The more cheerful a service staff is, the higher the customer satisfaction. However, customer satisfaction can be reduced when a service staff is overly cheerful. O The more cheerful a service staff is, the higher the customer satisfaction. O The more cheerful a service staff is, the lower the customer satisfaction. 1 pts
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