The following is a control chart for the average number of minor errors in 22 service reports. UCL LCL a. Calculate the observed mean, expected mean, standard deviation and z value for the median and up/down test. Use z = +/-2 to compare your z test scores. (Negative amounts should be indicated by a minus sign. Round your answers to 2 decimal places.) Test Observed Expected Std. dev Median Up/Down

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The following is a control chart for the average number of minor errors in 22 service reports.
UCL
LCL
a. Calculate the observed mean, expected mean, standard deviation and z value for the median and up/down test. Use z = +/-2 to
compare your z test scores. (Negative amounts should be indicated by a minus sign. Round your answers to 2 decimal places.)
Test
Observed
Expected
Std. dev
Median
Up/Down
Transcribed Image Text:The following is a control chart for the average number of minor errors in 22 service reports. UCL LCL a. Calculate the observed mean, expected mean, standard deviation and z value for the median and up/down test. Use z = +/-2 to compare your z test scores. (Negative amounts should be indicated by a minus sign. Round your answers to 2 decimal places.) Test Observed Expected Std. dev Median Up/Down
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