The director of social services of a county has learned that the state has mandated additional information requirements. This will place an additional burden on the agency. The director has identified three acceptable alternatives to handle the increased workload. One alternative is to reassign present staff members, the second is to hire and train two new workers, and the third is to redesign current practice so that workers can readily collect the information with little additional effort. An unknown factor is the caseload for the coming year when the new data will be collected on a trial basis. The estimated costs for various options and caseloads are shown in the following table:       CASELOAD   Moderate High Very High Reassign staff $ 80 * 90 95 New staff   70   70 70 Redesign collection   90   80 70   *Cost in $ thousands.   After contemplating the caseload question, the director of social services has decided that reasonable caseload probabilities are 0.30 for moderate, 0.50 for high, and 0.20 for very high.   a. Which alternative will yield the minimum expected cost?   multiple choice 2 Redesign Reassign New Staff   c. Determine the expected value of perfect information using an opportunity loss table.   Opportunity loss table   Moderate($) High($) Very High($) EOL($) Reassign         New Staff         Redesign

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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The director of social services of a county has learned that the state has mandated additional information requirements. This will place an additional burden on the agency. The director has identified three acceptable alternatives to handle the increased workload. One alternative is to reassign present staff members, the second is to hire and train two new workers, and the third is to redesign current practice so that workers can readily collect the information with little additional effort. An unknown factor is the caseload for the coming year when the new data will be collected on a trial basis. The estimated costs for various options and caseloads are shown in the following table:
 

    CASELOAD
  Moderate High Very High
Reassign staff $ 80 * 90 95
New staff   70   70 70
Redesign collection   90   80 70
 

*Cost in $ thousands.

 
After contemplating the caseload question, the director of social services has decided that reasonable caseload probabilities are 0.30 for moderate, 0.50 for high, and 0.20 for very high.
 
a. Which alternative will yield the minimum expected cost?
 
multiple choice 2

  • Redesign
  • Reassign
  • New Staff


 
c. Determine the expected value of perfect information using an opportunity loss table.

  Opportunity loss table
  Moderate($) High($) Very High($) EOL($)
Reassign        
New Staff        
Redesign        
  (0.30) (0.50) (0.20)  
 
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