The customers at a bank complained about long lines and the time they had to spend waiting for service. It is known that the customers at this bank had to wait 11 minutes, on average, before being served. The management made some changes to reduce the waiting time for its customers. A sample of 61 customers taken after these changes were made produced a mean waiting time of 10.2 minutes with a standard deviation of 2.9 minutes. Using this sample mean, the bank manager displayed a huge banner inside the bank mentioning that the mean waiting time for customers has been reduced by new changes. Do you think the bank manager's claim is justifiable? Use a 0.5% significance level to answer this question. Use both approaches.
The customers at a bank complained about long lines and the time they had to spend waiting for service. It is known that the customers at this bank had to wait 11 minutes, on average, before being served. The management made some changes to reduce the waiting time for its customers. A sample of 61 customers taken after these changes were made produced a mean waiting time of 10.2 minutes with a standard deviation of 2.9 minutes. Using this sample mean, the bank manager displayed a huge banner inside the bank mentioning that the mean waiting time for customers has been reduced by new changes. Do you think the bank manager's claim is justifiable? Use a 0.5% significance level to answer this question. Use both approaches.
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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