The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether the representative greeted them first. Complete parts a through d below.Friendliness/PolitenessYes718Staff Greeting No1013NoYesa. Write the hypotheses for the chi-square test for independence.Ho Greeting and Customer Service Rating are independentH₁ Greeting and Customer Service Rating are dependentb. Find the expected frequencies.Friendliness/PolitenessYesStaff Greeting NoGrand TotalNo8.1517Yes14.8531Grand Total 232548(Type integers or decimals rounded to two decimal places as needed.)c. Compute the chi-square statistic.8.8516.1522²-0=(Type an integer or decimal rounded to two decimal places as needed)SAV

The given data is as follows: Friendliness/Politeness Staff GreetingNoYesNo 107Yes1318

Answered: The cross-tabulation data given below…

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

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