TechNexus Inc. provides online tech support and budgets $360,000 for its customer support activity. The company estimates it will handle 40,000 support tickets during the period. a. What is the activity rate for customer support (per support ticket)? b. If TechNexus handles 28,000 support tickets, what is the total customer support cost allocated?

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter7: Allocating Costs Of Support Departments And Joint Products
Section: Chapter Questions
Problem 30E: A company uses charging rates to allocate service department costs to the using departments. The...
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Can you solve this general accounting problem with appropriate steps and explanations?

TechNexus Inc. provides online tech support and
budgets $360,000 for its customer support
activity. The company estimates it will handle
40,000 support tickets during the period.
a. What is the activity rate for customer support
(per support ticket)?
b. If TechNexus handles 28,000 support tickets,
what is the total customer support cost
allocated?
Transcribed Image Text:TechNexus Inc. provides online tech support and budgets $360,000 for its customer support activity. The company estimates it will handle 40,000 support tickets during the period. a. What is the activity rate for customer support (per support ticket)? b. If TechNexus handles 28,000 support tickets, what is the total customer support cost allocated?
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