Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. Guests can make one-stop online reservations by visiting Global’s website, which has links to all major travel industry sites. Global Hotels just acquired Momma’s, a regional chain of 20 motels in western Canada. Momma’s uses a vertical reservations package suitable for small- to mediumsized businesses, and a generic accounting and finance package. Should Momma’s use Global Hotels’ information systems or continue with its own? In your answer, consider issues such as business profiles, business processes, system interactivity, EDI, ecommerce, and the characteristics of both information systems. What additional information would be helpful to you in making a recommendation?

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global
Hotels runs several specialized business support systems, including a guest reservations system
that was developed in-house to meet the requirements of a large company with worldwide
operations. Guests can make one-stop online reservations by visiting Global’s website, which has
links to all major travel industry sites.
Global Hotels just acquired Momma’s, a regional chain of 20 motels in western
Canada. Momma’s uses a vertical reservations package suitable for small- to mediumsized
businesses, and a generic accounting and finance package. Should Momma’s use
Global Hotels’ information systems or continue with its own? In your answer, consider
issues such as business profiles, business processes, system interactivity, EDI, ecommerce,
and the characteristics of both information systems. What additional information would
be helpful to you in making a recommendation?

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