Suppose you constructed control charts for the time spent by customers in a retail checkout lane, computing UCL, CL, and LCL based upon a large number of historical observations. Using those control limits, you decide to plot the most recent 12 data points as shown below. Given the following range chart, which general conclusion is most appropriate? (link to image here). Range Chart Sample Range 140 120 100 80 60 40 20 0 1 2 3 4 5 6 7 8 9 Sample Number The process is capable The process is not capable The process is in control The process is out of control 10 11

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Suppose you constructed control charts for the time spent by customers in a retail checkout lane, computing UCL, CL, and LCL based upon a large number of historical
observations. Using those control limits, you decide to plot the most recent 12 data points as shown below. Given the following range chart, which general conclusion is
most appropriate? (link to image here).
Range Chart
Sample Range
140
120
100
80
60
40
20
0
1
2
3
4
5
6 7
Sample Number
8
The process is capable
The process is not capable
The process is in control
The process is out of control
9
10 11 12
Transcribed Image Text:Suppose you constructed control charts for the time spent by customers in a retail checkout lane, computing UCL, CL, and LCL based upon a large number of historical observations. Using those control limits, you decide to plot the most recent 12 data points as shown below. Given the following range chart, which general conclusion is most appropriate? (link to image here). Range Chart Sample Range 140 120 100 80 60 40 20 0 1 2 3 4 5 6 7 Sample Number 8 The process is capable The process is not capable The process is in control The process is out of control 9 10 11 12
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