Suppose that you designed a tutorial to train a person in the use of specific software or hardware, such as a web browser. What specific information would you want to know about the recipient of the training and how would that information affect the design of the training material?

Systems Analysis and Design (Shelly Cashman Series) (MindTap Course List)
11th Edition
ISBN:9781305494602
Author:Scott Tilley, Harry J. Rosenblatt
Publisher:Scott Tilley, Harry J. Rosenblatt
Chapter11: Managing Systems Implementation
Section: Chapter Questions
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  1. Suppose that you designed a tutorial to train a person in the use of specific software or hardware, such as a web browser. What specific information would you want to know about the recipient of the training and how would that information affect the design of the training material?
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