Suppose that the Seadoo of Canada company standard for customer satisfaction is 95% “highly satisfied.” Company managers recently completed a customer survey of 700 customers from around the world. The responses to the question “What is your overall level of satisfaction with Seadoo?” are provided in the file called Seadoo.   Required Tasks:   (A) State the appropriate null and alternative hypotheses to be tested.   (B) Using an alpha level of 0.02, conduct the hypothesis test and discuss the conclusions. 1 = highly satisfied 2 = satisfied 3 = neutral 4 = dissatisfied 5 = highly dissatisfied       Satisfaction Rating 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 3 1 2 1 1 3 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 3 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 3 1 3 1 1 1 1 1 2 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 3 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 2 1 1 1 1 2 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 3 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 2 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 1 2 3 1 1 1 1 1 2 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 2 3 1 2 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 4 1 1 3 1 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 1 1 1 3 1 1 1 1

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
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Chapter1: Starting With Matlab
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Suppose that the Seadoo of Canada company standard for customer satisfaction is 95% “highly satisfied.” Company managers recently completed a customer survey of 700 customers from around the world. The responses to the question “What is your overall level of satisfaction with Seadoo?” are provided in the file called Seadoo.

 

Required Tasks:

 

(A) State the appropriate null and alternative hypotheses to be tested.

 

(B) Using an alpha level of 0.02, conduct the hypothesis test and discuss the conclusions.

1 = highly satisfied
2 = satisfied
3 = neutral
4 = dissatisfied
5 = highly dissatisfied

 

 

 

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