Suppose that the ABC Company is going to implement a company wide instant messaging System as part of its technology plan for this year. ABC has never had companywide instant messaging before and is considering several instant messaging systems. a. Develop a usability assessment strategy to analyze and design an evaluation for the candidate instant messaging systems. What usability attributes will you focus on? Will your tests be summative or formative? What type of assessment will you perform? b. Continuing, address low-level design questions for your evaluation. What types of measurements and usability assessments will you use? For each, be sure to identify what and how you are measuring. What procedure will you follow?

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
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Suppose that the ABC Company is
going to implement a company wide
instant messaging System as part of its
technology plan for this year. ABC has
never had companywide instant
messaging before and is considering
several instant messaging systems.
a. Develop a usability assessment
strategy to analyze and design an
evaluation for the candidate instant
messaging systems. What usability
attributes will you focus on? Will your
tests be summative or formative? What
type of assessment will you perform?
b. Continuing, address low-level
design questions for your evaluation.
What types of measurements and
usability assessments will you use? For
each, be sure to identify what and how
you are measuring. What procedure
will you follow?
Transcribed Image Text:Suppose that the ABC Company is going to implement a company wide instant messaging System as part of its technology plan for this year. ABC has never had companywide instant messaging before and is considering several instant messaging systems. a. Develop a usability assessment strategy to analyze and design an evaluation for the candidate instant messaging systems. What usability attributes will you focus on? Will your tests be summative or formative? What type of assessment will you perform? b. Continuing, address low-level design questions for your evaluation. What types of measurements and usability assessments will you use? For each, be sure to identify what and how you are measuring. What procedure will you follow?
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