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Summarise the planning stage of the IT/IS lifecycle.

Summarise the planning stage of the IT/IS lifecycle.

Database System Concepts
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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Summarise the planning stage of the IT/IS lifecycle.

As CIO of a global consumer goods company, you need to ensure any IS/IT solutions are managed properly. You are proposing to offshore your customer support help desk and implement green IT design starting in the operations department. With the new changes you will need to be a professional IT change leader and carefully consider what is necessary to ensure successful IT/IS change, especially regarding stakeholder engagement. In terms of IT governance, you intend to create an IT structure where you and the IT management team make all IT decisions.
Transcribed Image Text:As CIO of a global consumer goods company, you need to ensure any IS/IT solutions are managed properly. You are proposing to offshore your customer support help desk and implement green IT design starting in the operations department. With the new changes you will need to be a professional IT change leader and carefully consider what is necessary to ensure successful IT/IS change, especially regarding stakeholder engagement. In terms of IT governance, you intend to create an IT structure where you and the IT management team make all IT decisions.
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