Suggest ways to mitigate the different barriers of communication mentioned above. - Professional incompetence and lack of medical experience; - Poorly structured medical examination; - Distractions and interruptions of examination by adverse events ( ie. Interruption of the patient’s story); - Inadequate language (ie. complicated or ambiguous, using medical jargon); - Manner of speaking (ie. too fast, unclear articulation, tone and content) - Not questioning the patient at all; - Not listening carefully to the patient; - Strong negative emotions; - Inappropriate behavior (preoccupation with other things, talking on the phone, work on the computer); - Uncontrolled body language
Suggest ways to mitigate the different barriers of communication mentioned above. - Professional incompetence and lack of medical experience; - Poorly structured medical examination; - Distractions and interruptions of examination by adverse events ( ie. Interruption of the patient’s story); - Inadequate language (ie. complicated or ambiguous, using medical jargon); - Manner of speaking (ie. too fast, unclear articulation, tone and content) - Not questioning the patient at all; - Not listening carefully to the patient; - Strong negative emotions; - Inappropriate behavior (preoccupation with other things, talking on the phone, work on the computer); - Uncontrolled body language
Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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Question
Suggest ways to mitigate the different barriers of communication mentioned above.
- Professional incompetence and lack of medical experience;
- Poorly structured medical examination;
- Distractions and interruptions of examination by adverse events ( ie. Interruption of the patient’s story);
- Inadequate language (ie. complicated or ambiguous, using medical jargon);
- Manner of speaking (ie. too fast, unclear articulation, tone and content)
- Not questioning the patient at all;
- Not listening carefully to the patient;
- Strong negative emotions;
- Inappropriate behavior (preoccupation with other things, talking on the phone, work on the computer);
- Uncontrolled body language
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