State which performance perspective each strategic objective should fall under, and suggest at least two possible performance metrics for each strategic objective listed.
State which performance perspective each strategic objective should fall under, and suggest at least two possible performance metrics for each strategic objective listed.
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Transcribed Image Text:Performance perspectives and metrics
Bluetiful Inc. has the following strategic objectives on its balanced scorecard but is unsure how to measure them:
State which performance perspective each strategic objective should fall under, and suggest at least two possible performance metrics for each strategic objective listed.
Strategic Objective
Performance Perspective
Possible Performance Metrics
Increase profits
Financial
Total costs of production
Obtain new customers
Improve production efficiency
Recruit top candidates

Transcribed Image Text:ard but is unsure how to measure them:
un
|egic object
Average production time per product
no
Average cost of production per product
Gross profit
Market share
Operating profit
Number of new customers
Number of leads
Percentage of sales from new customers
Percentage of interns from top 10 colleges who become full-time hires
Total costs of production
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