Software Solution (SOS) helps subscribers solve software problems. All transactions are made over the telephone. For the year 2021, 10 engineers, most of whom are recent graduates, handled 110,000 calls. The average yearly salary for software engineers was $49,000. Starting in 2022, the firm retained and hired only software engineers with at least 2 years of experience. SOS raised the engineers' salary to $64,000 per year. In 2022, eight engineers handled 118,000 calls. Required: 1. Calculate the partial operational productivity ratio for both years. 2. Calculate the partial financial productivity ratio for both years. (Round your answers to 4 decimal places.) 1. Operational partial productivity 2. Financial partial productivity 2021 2022

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Capital Gain

Any capital asset when sold can give the seller a higher or lower price from its purchase price leading to a capital gain or capital loss. The time period of holding an asset is decided based on if it is a long term or short-term capital gain. On that basis, the rate of taxation is decided if it is 20%, 15% or according to the tax brackets. The rate of taxation differs in the case of equity or debt, whether long or short term. The capital gain can be adjusted from capital loss to arrive at a net capital gain. The amount of gains and the exemption has to be reported in the tax return filed in the financial year in which the asset was transferred. The tax return can be filed quarterly, monthly, semi-annually or annually.