Situation 1: You, as the general contractor’s (GC’s) project manager (PM), have a problematic glazing subcontractor. They are behind schedule. They refuse to work overtime to catch up. The subcontractor has submitted several unsubstantiated change order proposals (COPs) that have not yet been approved and they are threatening to stop work. They have switched out both the project manager and the superintendent since the project started. They are not staffing the project according to their planned and committed manpower. You are not getting along personally with the subcontractor’s current project manager and have resorted to communicating only through email. You are receiving pressure from the field to resolve the problem and get the glazier to perform. Your supervisor has indicated that it is your responsibility to solve the problem   Question/s: What do you do? What could you have done to prevent these problems from occurring? What recommendations can you make to a general contractor’s subcontractor management system to prevent these types of situations?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Situation 1: You, as the general contractor’s (GC’s) project manager (PM), have a problematic glazing subcontractor. They are behind schedule. They refuse to work overtime to catch up. The subcontractor has submitted several unsubstantiated change order proposals (COPs) that have not yet been approved and they are threatening to stop work. They have switched out both the project manager and the superintendent since the project started. They are not staffing the project according to their planned and committed manpower. You are not getting along personally with the subcontractor’s current project manager and have resorted to communicating only through email. You are receiving pressure from the field to resolve the problem and get the glazier to perform. Your supervisor has indicated that it is your responsibility to solve the problem

 

Question/s: What do you do? What could you have done to prevent these problems from occurring? What recommendations can you make to a general contractor’s subcontractor management system to prevent these types of situations?

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