Server Farm Inc. (SFI) needs to upgrade its server computers. Company management has identified the following two options: (1) shift to a Windows‐based platform from its current Unix‐based platform, or (2) stick with a Unix‐based platform. It is standard practice at SFI to use a triangular distribution to model uncertain costs. Along these lines, the company estimates that if it migrates to Windows, the new server hardware could cost as little as $100,000 or as much as $200,000. The technical group’s best estimate is that the hardware Mantel_c04.indd 138 9/6/2016 4:52:35 PM costs will be $125,000 if the Window’s option is pursued. Likewise, the company’s best guess regarding the cost to upgrade and convert its software to Windows is $300,000 with a range of $275,000 to $500,000. Finally, if the company converts to Windows, employee training costs are estimated to range between $9,000 and $15,000, with the best guess being $10,000. If the company sticks with Unix, the new server hardware will most likely cost $100,000, but could cost as little as $80,000 or as much as $210,000. Software conversion and upgrade costs are expected to be $300,000 but could be as low as $250,000 and as high as $525,000. Employee training costs should fall between $8,000 and $17,500, with a best guess of $10,000. Develop a model to simulate this situation using Crystal Ball® and answer the following questions. (a) What is the expected cost of each project? (b) What is the probability that each project’s cost will exceed $575,000? (c) Which project would you consider to be the most risky? (d) Which project would you recommend SFI undertake? Why?

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Server Farm Inc. (SFI) needs to upgrade its server
computers. Company management has identified the
following two options: (1) shift to a Windows‐based
platform from its current Unix‐based platform, or
(2) stick with a Unix‐based platform. It is standard
practice at SFI to use a triangular distribution to model
uncertain costs.
Along these lines, the company estimates that if it
migrates to Windows, the new server hardware could
cost as little as $100,000 or as much as $200,000. The
technical group’s best estimate is that the hardware
Mantel_c04.indd 138 9/6/2016 4:52:35 PM
costs will be $125,000 if the Window’s option is pursued. Likewise, the company’s best guess regarding the
cost to upgrade and convert its software to Windows is
$300,000 with a range of $275,000 to $500,000.
Finally, if the company converts to Windows, employee
training costs are estimated to range between $9,000
and $15,000, with the best guess being $10,000. If the
company sticks with Unix, the new server hardware
will most likely cost $100,000, but could cost as little as
$80,000 or as much as $210,000. Software conversion
and upgrade costs are expected to be $300,000 but
could be as low as $250,000 and as high as $525,000.
Employee training costs should fall between $8,000
and $17,500, with a best guess of $10,000. Develop a
model to simulate this situation using Crystal Ball® and
answer the following questions.
(a) What is the expected cost of each project?
(b) What is the probability that each project’s cost
will exceed $575,000?
(c) Which project would you consider to be the
most risky?
(d) Which project would you recommend SFI
undertake? Why?

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