Scenario In one of your information-gathering lunches with Informational Systems staff, you encounter an issue that you have seen while working with other organizations: communication. One individual complains about the daily mountain of emails she receives, with roughly half having nothing to do with her job. Another employee calls out the new team-sharing platform and the constant barrage of chats flowing in on the company’s team messaging platform. A sales employee likes to text message his teammates to prepare for important customer-facing meetings, but does not like texts from his manager over the weekend and an individual from customer service appreciates video conferencing with her team, but doesn’t relish the 9 p.m. meeting times to accommodate employees based internationally. Your Task Consider the digital communication platforms and tools/problems for Communication (See Week 6 and do additional research. What strategies, techniques and methods do you believe are most effective for formal communication between senior management and employees? Which strategies, techniques and methods do you believe are best for team interaction? What strategies, techniques and methods would you suggest for communication between departments? What strategies, techniques and methods would you suggest for communication between geographic sites?
Scenario
In one of your information-gathering lunches with
One individual complains about the daily mountain of emails she receives, with roughly half having nothing to do with her job. Another employee calls out the new team-sharing platform and the constant barrage of chats flowing in on the company’s team messaging platform. A sales employee likes to text message his teammates to prepare for important customer-facing meetings, but does not like texts from his manager over the weekend and an individual from customer service appreciates video conferencing with her team, but doesn’t relish the 9 p.m. meeting times to accommodate employees based internationally.
Your Task
Consider the digital communication platforms and tools/problems for Communication (See Week 6 and do additional research.
- What strategies, techniques and methods do you believe are most effective for formal communication between senior management and employees?
- Which strategies, techniques and methods do you believe are best for team interaction?
- What strategies, techniques and methods would you suggest for communication between departments?
- What strategies, techniques and methods would you suggest for communication between geographic sites?
Please explain in detail your reasoning of each answer in terms of communication, effectiveness, speed, and employee engagement.
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