Sales executives will negotiate and confirm the selling price and credit term with the customers directly. Once the sales have been confirmed in writing or by telephone, the respective sales executive will direct it to the sales clerk who is available at the point of sales for the creation of two sets of sales order and sales invoice simultaneously. A copy of sales order and sales invoice will be forwarded to administration department for recording purposes. Another set of sales documents will be forwarded to warehouse supervisor for dispatch of goods. Once the goods have been packed, the warehouse assistant will instruct the driver to deliver the goods, together with the invoice to the respective customer. Credit control assistants, Ms. Chan and Ms. Tan in charge of the collection of debts from the customers. They will chase for payments as and when required by directors, James or Tony. Money received from the customers can be cash, cheque or direct debit. Money received in cash or cheque will be banked in by the credit control assistants and a copy of bank-in slip will be forwarded to account clerk, Ros for recording into the “AutoCount”. Discuss ANY THREE deficiencies and the implications that the above observations have for the sales and the collection system of JT Sdn. Bhd and recommend improvements to address the deficiencies in the existing internal control system

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

Problem 1Q

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Sales executives will negotiate and confirm the selling price and credit term with the customers directly. Once the sales have been confirmed in writing or by telephone, the respective sales executive will direct it to the sales clerk who is available at the point of sales for the creation of two sets of sales order and sales invoice simultaneously. A copy of sales order and sales invoice will be forwarded to administration department for recording purposes. Another set of sales documents will be forwarded to warehouse supervisor for dispatch of goods. Once the goods have been packed, the warehouse assistant will instruct the driver to deliver the goods, together with the invoice to the respective customer. Credit control assistants, Ms. Chan and Ms. Tan in charge of the collection of debts from the customers. They will chase for payments as and when required by directors, James or Tony. Money received from the customers can be cash, cheque or direct debit. Money received in cash or cheque will be banked in by the credit control assistants and a copy of bank-in slip will be forwarded to account clerk, Ros for recording into the “AutoCount”. Discuss ANY THREE deficiencies and the implications that the above observations have for the sales and the collection system of JT Sdn. Bhd and recommend improvements to address the deficiencies in the existing internal control system

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