Answered: Review the following scenarios, and…

Database System Concepts

7th Edition

ISBN:9780078022159

Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan

Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan

Chapter1: Introduction

Section: Chapter Questions

Problem 1PE

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Review the following scenarios, and then write a paragraph for each one describing what media you think would be most appropriate to use and why. See table 10-2 for suggestions.

Many of the technical staff on the project arrive at work from 9:30 am to 10:00 am while the business users always arrive before 9:00 am. The Business users have been making comments. The project manager wants to have the technical people come in by 9:00, although many of them leave late.

Your company is bidding on a project for the entertainment industry. You know that you need new ideas on how to put together the proposal and communicate your approach in a way that will impress the customer.

Your business has been growing successfully, but you are becoming inundated with phone calls and e-mails asking similar types of questions.

You need to make a general announcement to a large group of people and you want to make sure they receive the information.

**Scenario Analysis and Appropriate Media Selection**

Review the following scenarios, and then write a paragraph for each one describing what media you think would be most appropriate to use and why. See Table 10-2 for suggestions.

1. **Scenario a**: Many of the technical staff on the project arrive at work from 9:30 a.m. to 10:00 a.m., while the business users always arrive before 9:00 a.m. The business users have been making comments. The project manager wants to have the technical people come in by 9:00 a.m., although many of them leave late.

2. **Scenario b**: Your company is bidding on a project for the entertainment industry. You know that you need new ideas on how to put together the proposal and communicate your approach in a way that will impress the customer.

3. **Scenario c**: Your business has been growing successfully, but you are becoming inundated with phone calls and e-mails asking similar types of questions.

4. **Scenario d**: You need to make a general announcement to a large group of people and you want to make sure they receive the information.

**TABLE 10-2: Media Choice Table**

**Key:**
- 1 = Excellent
- 2 = Adequate
- 3 = Inappropriate

Below is a detailed table that assesses how well different communication mediums are suited to various tasks.

| How Well Medium Is Suited to: | Hard Copy | Phone Call | Voice Mail | E-mail | Meeting | Website |
|--------------------------------------|-----------|------------|------------|--------|---------|---------|
| Assessing commitment | 3 | 2 | 3 | 3 | 1 | 3 |
| Building consensus | 3 | 2 | 3 | 3 | 1 | 3 |
| Mediating a conflict | 3 | 2 | 3 | 3 | 2 | 3 |
| Resolving a misunderstanding | 3 | 1 | 3 | 3 | 2 | 3 |
| Addressing negative behavior | 3 | 2 | 3 | 2 | 1 | 3 |
| Expressing support or appreciation | 1 | 2 | 3 | 2 | 1 | 2 |
| Encouraging creative thinking | 2 | 3 | 3 | 3 | 1 | 3 |
| Making an ironic statement | 3 | 2 | 2 | 3 | 2 | 3 |
| Conveying a reference document | 1 | 3 | 3 | 3 | 3 | 2 |
| Reinforcing one's authority | 1 | 2 | 3 | 3 | 1 | 3 |
| Providing a permanent record | 1 | 3 | 3 | 1 | 3 | 3 |
| Maintaining confidentiality | 2 | 1 | 2 | 3 | 1 | 3 |
| Conveying simple information | 3 | 1 | 1 | 3 | 2 | 3 |
| Asking an

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