Research shows that around 33% of the companies cancel their outsource contracts within 5 years and another 50% found themselves in dispute with the outsourced contractor. There are a number of issues and problems associated with an outsourcing decision. However, still many companies continue to outsource most of their logistics operations. Discuss the possible reasons for apparent failures in outsourcing contracts. Explain how Carter’s 10Cs model can be used as a checklist when undertaking supplier appraisal and evaluation during the sourcing process. List and explain the 10 element in Carter’s 10Cs model and explain why they are important when evaluating suppliers.

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
ChapterC: Cases
Section: Chapter Questions
Problem 5.1SC: Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing...
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Research shows that around 33% of the companies cancel their outsource contracts within 5 years and
another 50% found themselves in dispute with the outsourced contractor. There are a number of issues and
problems associated with an outsourcing decision. However, still many companies continue to outsource
most of their logistics operations. Discuss the possible reasons for apparent failures in outsourcing
contracts. Explain how Carter’s 10Cs model can be used as a checklist when undertaking supplier appraisal
and evaluation during the sourcing process. List and explain the 10 element in Carter’s 10Cs model and
explain why they are important when evaluating suppliers.

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