a) Using 3 standard deviations, the c-chart for the nonconformities is: UCL = nonconformities (round your response to two decimal places). LCL = b) According to the c-chart, there nonconformities (round your response to two decimal places and if your answer is negative, enter this value as 0). variation in the incidents of incorrect information given out by the IRS telephone operators.
a) Using 3 standard deviations, the c-chart for the nonconformities is: UCL = nonconformities (round your response to two decimal places). LCL = b) According to the c-chart, there nonconformities (round your response to two decimal places and if your answer is negative, enter this value as 0). variation in the incidents of incorrect information given out by the IRS telephone operators.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:Telephone inquiries of 100 IRS "customers" are monitored daily at random by Xiangling Hu. Incidents of incorrect information or other nonconformities (such as impoliteness to customers) are
recorded. The data for last week follow:
a) Using 3 standard deviations, the c-chart for the nonconformities is:
UCL =
LCL =
b) According to the c-chart, there
Day
1
2
3
4
5
No. of Nonconformities
8
8
23
19
15
D
nonconformities (round your response to two decimal places).
nonconformities (round your response two decimal places and if your answer is negative, enter this value as 0).
variation in the incidents of incorrect information given out by the IRS telephone operators.
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