Answered: Read how other customers solved PC and…

Read how other customers solved PC and mobile app issues. Consider strategies to comfort customers in a circumstance like this. How did you tackle software or programme frustration? Any ideas?

Fundamentals of Information Systems

8th Edition

ISBN:9781305082168

Author:Ralph Stair, George Reynolds

Publisher:Ralph Stair, George Reynolds

Chapter2: Hardware And Software

Section: Chapter Questions

Problem 8LO

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Concept explainers

Services

A service is a work that is performed by one person or group of people to benefit others. We state that the services are the solution, technique, or tool of our problems. For example, customer service is a department within a company that helps the customer by solving their issues, which in general are company-related questions. In terms of computers, there are lots of software which give a lot of information. In a computer system, service is in the form of software that performs an automated task, accepts data requests sent from other software and responds to hardware events. These services are loaded automatically in the user's operating system and run in the background without any interaction with the user. For example, Microsoft Windows provides many services that are loaded to accomplish different functions. They optimize the file system, communicate with different devices on the local network.

Question

Read how other customers solved PC and mobile app issues. Consider strategies to
comfort customers in a circumstance like this. How did you tackle software or
programme frustration? Any ideas?

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Step 1: Mobile and PC Issues

Step 2: Strategies

Step 3: Ideas

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Solved in 4 steps

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Similar questions

Examine how people react to computer and mobile app problems that you have seen them encountering in person. Take a look at strategies for decreasing user frustration when presented with such difficulties. What did you do when you were having problems with a piece of software or an application and were agitated? Do you have any suggestions about how to cope with this situation?
How to get application software? Explain your point and offer examples.
Analyze how individuals address computer and mobile application issues you have seen. Examine strategies to reduce user frustration when these issues occur. What did you do when you encountered issues with software or an application and were frustrated? Do you have any suggestions on how to handle it?
Consider the following: Do you believe it is ethical for app developers to supply you with free (or almost free) software in exchange for your personal data? Do they have responsibility for the data's subsequent use? Justify your stance.
IBM surveyed 585 mobile app managers and developers and found that just one third of them were successful in finishing their projects on time, within budget, and with the anticipated outcomes. Is it a gamble to provide mobile apps to companies like FIMC in such a short amount of time?
Examine how other computer and mobile app users have dealt with problems in the past so that you may avoid making the same mistakes. It is crucial to investigate potential solutions that might soothe customers' anxieties when faced with challenges of this kind. When an app or piece of software was driving you completely crazy, how did you deal with the frustration it caused? Do you have any suggestions for how we may begin fixing this issue that I could hear?
What are the options for getting application software? Use good examples to back up your answer.
Recent IBM research of 585 mobile app developers and managers found that just one-third of their projects were completed on schedule, and their budgets and objectives were all fulfilled. Are there dangers to organizations like FIMC, who release mobile applications so frequently?
Pay attention to how people react when they are confronted with computer and mobile app problems that you have personally experienced. When faced with such obstacles, you should think of methods to make the user experience less stressful. What did you do when you couldn't get an application or a piece of software to work the way you wanted it to? Do you have any suggestions on how to successfully address this issue and find a solution?
Learn from other customers' experiences by reading about how they dealt with similar computer and mobile app problems. It's important to think about ways to respond to a situation like this that can reassure consumers. How did you handle the frustration that a frustrating programme or piece of software brought you? Do you have any suggestions on how we might solve this issue?
Examine how consumers resolved PC and mobile app concerns. It's vital to explore measures to calm customers in such situations. How did you handle software/programming frustration? Any suggestions?
Pay attention to how people react when they are confronted with computer and mobile app problems that you have personally experienced. When faced with such obstacles, you should think of methods to make the user experience less stressful. What did you do when you couldn't get an application or a piece of software to work the way you wanted it to? Do you have any ideas on how to deal with this problem effectively?