Question: Using the information above: Write instructions about how to print a document via a wireless printer.

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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How-to Write Instructions or Directions

 

Know exactly how to do the task. Be very familiar with the steps of the process before writing instructions. Know how to do it- no guessing.

- Know how to begin the process. This may include gathering needed materials or supplies or laying out a work area. Explain this first.

- Know what the end result looks like or does. Know the end result (a baked cake, a radiator installed, a bicycle put together, the web page changing color, etc.). Make sure the reader will end up with the same results.

 

Plan how to write the steps in order. Instructions are written in small increments (manageable tasks that are clear, easy to follow to completion). Know what is done first, second, third. WITHOUT SAYING IT! There is no need to number the steps.

 

Write instructions beginning with an action/present tense verb. (here: "Write") The reader must DO something each time. 

 

AVOID the pronoun "you." Let the verbs drive the writing.

 

 

Write each step as a small piece. That means each step should be a small, baby step in the whole process. It shouldn't contain multiple things to make at the same time.

 

 

 

Include warnings as pre-steps. If it's critical that something be done (or NOT be done) before something else, write it as a step to do before the next step. For example, "check (or close) the drain plug," must be a step before "add oil to the tank." 

 

 

Write the steps logically in order. Don't depend on the reader going down the page and reading all the tips and warnings before beginning the process. Include each point in its own step that begins with a verb. 

 

 

Express steps in the positive. It's preferable to say DO something rather than DON'T do something. For example, instead of saying "don't forget the salt," write "add salt when the eggs boil." 

 

Avoid expressing opinions, preferences or choices. Instructions are not about what might happen or what someone could choose. Instructions are factual statements that give an action to perform. Minor choices can be stated with "or" statement. For example, you can write "add chili, Tabasco sauce, or pepper flakes." But "you might not want to make it too spicy" is not an instruction.

 

Review and edit the instructions carefully. Make sure the writing is complete and correct. 

 

 

THE BIG THREE:

  • ACTION VERBS DRIVE EACH STEP
  • NO SECOND PERSON "YOU"
  • NO DIRECTIONS IN THE DIRECTIONS

Question:

Using the information above:
Write instructions about how to print a document via a wireless printer.

 
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