Question related to queing theory don't copy An insurance company has three claim adjusters in its Delhi branch office. Claimants against the company are found to arrive in a Poisson fashion, at an average rate of 17 per ten-hour day. The amount of time a server (the adjuster) spends with a customer is found to be exponentially distributed with mean service time of 32 minutes. Claims are processed in order in which they appear. a. How many hours a week can an adjuster expect to spend with claimants? Assume a five day week. b. How much time, on the average, does a claimant spend in the office?

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
icon
Related questions
Question
Question related to queing theory don't copy
An insurance company has three claim adjusters in its Delhi branch office. Claimants against
the company are found to arrive in a Poisson fashion, at an average rate of 17 per ten-hour
day. The amount of time a server (the adjuster) spends with a customer is found to be
exponentially distributed with mean service time of 32 minutes. Claims are processed in
ww
order in which they appear.
a. How many hours a week can an adjuster expect to spend with claimants? Assume a
five day week.
b. How much time, on the average, does a claimant spend in the office?
Transcribed Image Text:Question related to queing theory don't copy An insurance company has three claim adjusters in its Delhi branch office. Claimants against the company are found to arrive in a Poisson fashion, at an average rate of 17 per ten-hour day. The amount of time a server (the adjuster) spends with a customer is found to be exponentially distributed with mean service time of 32 minutes. Claims are processed in ww order in which they appear. a. How many hours a week can an adjuster expect to spend with claimants? Assume a five day week. b. How much time, on the average, does a claimant spend in the office?
Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
Recommended textbooks for you
MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
Statistics
ISBN:
9781119256830
Author:
Amos Gilat
Publisher:
John Wiley & Sons Inc
Probability and Statistics for Engineering and th…
Probability and Statistics for Engineering and th…
Statistics
ISBN:
9781305251809
Author:
Jay L. Devore
Publisher:
Cengage Learning
Statistics for The Behavioral Sciences (MindTap C…
Statistics for The Behavioral Sciences (MindTap C…
Statistics
ISBN:
9781305504912
Author:
Frederick J Gravetter, Larry B. Wallnau
Publisher:
Cengage Learning
Elementary Statistics: Picturing the World (7th E…
Elementary Statistics: Picturing the World (7th E…
Statistics
ISBN:
9780134683416
Author:
Ron Larson, Betsy Farber
Publisher:
PEARSON
The Basic Practice of Statistics
The Basic Practice of Statistics
Statistics
ISBN:
9781319042578
Author:
David S. Moore, William I. Notz, Michael A. Fligner
Publisher:
W. H. Freeman
Introduction to the Practice of Statistics
Introduction to the Practice of Statistics
Statistics
ISBN:
9781319013387
Author:
David S. Moore, George P. McCabe, Bruce A. Craig
Publisher:
W. H. Freeman