Question related to queing theory don't copy A bank has two tellers working on savings accounts. The first teller handles withdrawals only while the second teller handles depositors only. It has been found that the service time distributions of both depositors and withdrawals are exponential with a mean service time of 5 minutes per customer. Depositors and withdrawers are found to arrive in a Poisson distribution throughout the day with mean arrival rate of 12 and eight per hour, respectively. What would be the effect on the average waiting time for depositors and withdrawers if each teller could handle both withdrawals and depositors? What would be the effect if this could only be accomplished by increasing the service time to four minutes?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Question related to queing theory don't copy
A bank has two tellers working on savings accounts. The first teller handles withdrawals only
while the second teller handles depositors only. It has been found that the service time
distributions of both depositors and withdrawals are exponential with a mean service time of
5 minutes per customer. Depositors and withdrawers are found to arrive in a Poisson
distribution throughout the day with mean arrival rate of 12 and eight per hour,
respectively. What would be the effect on the average waiting time for depositors and
withdrawers if each teller could handle both withdrawals and depositors? What would be the
effect if this could only be accomplished by increasing the service time to four minutes?
Transcribed Image Text:Question related to queing theory don't copy A bank has two tellers working on savings accounts. The first teller handles withdrawals only while the second teller handles depositors only. It has been found that the service time distributions of both depositors and withdrawals are exponential with a mean service time of 5 minutes per customer. Depositors and withdrawers are found to arrive in a Poisson distribution throughout the day with mean arrival rate of 12 and eight per hour, respectively. What would be the effect on the average waiting time for depositors and withdrawers if each teller could handle both withdrawals and depositors? What would be the effect if this could only be accomplished by increasing the service time to four minutes?
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