Q2. If you are appointed as a sales trainer for a consumer products strategic business unit of a large multinational company with 100 salespeople, how would you decide their specific training needs?

3. Describe the instructional strategies you will use in your classroom with these students, try to share 2 - 3 instructional strategies, and tell why you chose those strategies and why you would do the assessments and instructional strategies?

e . discuss what are the desired results of a successful employee orientation program?

1. You work for a luxury car dealership with multiple showrooms as a sales trainer. You're training a group of new showroom salespeople, and you've devised the following scenarios for them to consider. (a) A young couple with a small child has just entered the store searching for a new vehicle. Give three examples of 'Sales Strategies' that salespeople could employ. 15 (b) A man enters the showroom to buy his wife a car for her 50th birthday. Identify at least three verbal and non-verbal buying signals that salespeople should be aware of when making a car purchase. [Note: Verbal buying signals indicate the prospect has made an emotional shift and has already imagined owning, using, or operating the service or product you are selling. AND nonverbal buying signals include smiling, changes in posture, and rubbing chins or noses, which indicates rational thinking] 2.You work for an office furniture company and are an award-winning senior sales representative. Develop a blog post for the…

1. You work for a luxury car dealership with multiple showrooms as a sales trainer. You're training a group of new showroom salespeople, and you've devised the following scenarios for them to consider. (a) A young couple with a small child has just entered the store searching for a new vehicle. Give three examples of 'Sales Strategies' that salespeople could employ. 15 (b) A man enters the showroom to buy his wife a car for her 50th birthday. Identify at least three verbal and non-verbal buying signals that salespeople should be aware of when making a car purchase. [Note: Verbal buying signals indicate the prospect has made an emotional shift and has already imagined owning, using, or operating the service or product you are selling. AND nonverbal buying signals include smiling, changes in posture, and rubbing chins or noses, which indicates rational thinking]

Assume you are employed as the Training Manager in a company and would like to carry out a training needs assessment for 100 employees who are located in one city where you have identified a gap in performance hence you have all the background information you need. Use this information to answer the following questions. a) Explain the steps you would take to carry out a training needs assessment of the employees.                                                                                                                               b) Briefly discuss any two reasons why it is a good practice to collect both qualitative and quantitative data in a training needs assessment.                               c) Using the same organisation, describe BRIEFLY how you would carry out training on “Good Customer Service” in a one-day workshop. Pay attention to all the preparatory activities you would carry out BEFORE the training and how you would carry out the training itself.

Q2.   Which of the scale (i.e. Nominal, Ordinal, Interval or Ratio) will be used for measuring the following details of an employee? Give justification for your choice.           Gender  Experience Position                Income

Suppose a client comes to you with a story about being discriminated against. She asks you if she should quit her job, or wait until she gets fıred. Tell her the pros and cons of each option. Be sure to explain both options, not just one.

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Q. What characteristics and strategies are needed to make a client self - dependent?