process mean has shifted to 5.2 with a Sigma (standard deviation) of 1.0 minute. compute for Cp and Cpk values: compute for mean, UCL and LCL
process mean has shifted to 5.2 with a Sigma (standard deviation) of 1.0 minute. compute for Cp and Cpk values: compute for mean, UCL and LCL
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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Service at a bank: The Dollars Bank competes on customer service and is concerned about service timeat their drive-by windows. They recently installed new system software which they hope will meet servicespecification limits of 3 -7minutes and have a Capability Index (Cpk) of at least 1.2. They want to also design a control chart for bank teller use. They have done some sampling recently (
- compute for Cp and Cpk values:
- compute for mean, UCL and LCL
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