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problems as quickly as possible. The probability for a customer call regarding Internet service interruption is resolved within one hour is 70%. During one day, the company had 10 customer calls. (10 marks) a) What is the probability that exactly four of the customers had their problems solved? (Round your answer to the nearest thousandth). b) What is the mean of the number of calls who had their problems solved? c) What is the variance of the number of calls who had their problems solved?

problems as quickly as possible. The probability for a customer call regarding Internet service interruption is resolved within one hour is 70%. During one day, the company had 10 customer calls. (10 marks) a) What is the probability that exactly four of the customers had their problems solved? (Round your answer to the nearest thousandth). b) What is the mean of the number of calls who had their problems solved? c) What is the variance of the number of calls who had their problems solved?

MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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(B) Internet service providers (ISP) need to resolve customer problems as quickly as possible. The probability for a customer call regarding Internet service interruption is resolved within one hour is 70%. During one day, the company had 10 customer calls. (10 marks) a) What is the probability that exactly four of the customers had their problems solved? (Round your answer to the nearest thousandth). b) What is the mean of the number of calls who had their problems solved? c) What is the variance of the number of calls who had their problems solved?
Transcribed Image Text:(B) Internet service providers (ISP) need to resolve customer problems as quickly as possible. The probability for a customer call regarding Internet service interruption is resolved within one hour is 70%. During one day, the company had 10 customer calls. (10 marks) a) What is the probability that exactly four of the customers had their problems solved? (Round your answer to the nearest thousandth). b) What is the mean of the number of calls who had their problems solved? c) What is the variance of the number of calls who had their problems solved?
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