Homework Help is Here – Start Your Trial Now!
Math
Statistics
Problem 15-31 (Algorithmic) lid-West Publishing Company publishes college textbooks. The company operates an 800 telephone number whereby potential adopters can ask questions about forthcoming texts, reque xamination copies of texts, and place orders. Currently, two extension lines are used, with two representatives handling the telephone inquiries. Calls occurring when both extension line sed receive a busy signal; no waiting is allowed. Each representative can accommodate an average of 11 calls per hour. The arrival rate is 22 calls per hour. How many extension lines should be used if the company wants to handle 90% of the calls immediately? What is the probability that a call will receive a busy signal if your recommendation in part (a) is used? If required, round your answer to four decimal places. What number of calls, in decimal form, receive a busy signal for the current telephone system with two extension lines? If required, round your answer to four decimal places.

Problem 15-31 (Algorithmic) lid-West Publishing Company publishes college textbooks. The company operates an 800 telephone number whereby potential adopters can ask questions about forthcoming texts, reque xamination copies of texts, and place orders. Currently, two extension lines are used, with two representatives handling the telephone inquiries. Calls occurring when both extension line sed receive a busy signal; no waiting is allowed. Each representative can accommodate an average of 11 calls per hour. The arrival rate is 22 calls per hour. How many extension lines should be used if the company wants to handle 90% of the calls immediately? What is the probability that a call will receive a busy signal if your recommendation in part (a) is used? If required, round your answer to four decimal places. What number of calls, in decimal form, receive a busy signal for the current telephone system with two extension lines? If required, round your answer to four decimal places.

MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
See similar textbooks
icon
Related questions
Question

How do you do this?

Problem 15-31 (Algorithmic) Mid-West Publishing Company publishes college textbooks. The company operates an 800 telephone number whereby potential adopters can ask questions about forthcoming texts, request examination copies of texts, and place orders. Currently, two extension lines are used, with two representatives handling the telephone inquiries. Calls occurring when both extension lines are being used receive a busy signal; no waiting is allowed. Each representative can accommodate an average of 11 calls per hour. The arrival rate 22 calls per hour. a. How many extension lines should be used if the company wants to handle 90% of the calls immediately? b. What is the probability that a call will receive a busy signal if your recommendation in part (a) is used? If required, round your answer to four decimal places. c. What number of calls, in decimal form, receive a busy signal for the current telephone system with two extension lines? If required, round your answer to four decimal places.
Transcribed Image Text:Problem 15-31 (Algorithmic) Mid-West Publishing Company publishes college textbooks. The company operates an 800 telephone number whereby potential adopters can ask questions about forthcoming texts, request examination copies of texts, and place orders. Currently, two extension lines are used, with two representatives handling the telephone inquiries. Calls occurring when both extension lines are being used receive a busy signal; no waiting is allowed. Each representative can accommodate an average of 11 calls per hour. The arrival rate 22 calls per hour. a. How many extension lines should be used if the company wants to handle 90% of the calls immediately? b. What is the probability that a call will receive a busy signal if your recommendation in part (a) is used? If required, round your answer to four decimal places. c. What number of calls, in decimal form, receive a busy signal for the current telephone system with two extension lines? If required, round your answer to four decimal places.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 3 steps with 2 images

SEE SOLUTIONCheck out a sample Q&A here
Blurred answer
Knowledge Booster
Factorization
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, statistics and related others by exploring similar questions and additional content below.
Recommended textbooks for you
MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
Statistics
ISBN:
9781119256830
Author:
Amos Gilat
Publisher:
John Wiley & Sons Inc
Probability and Statistics for Engineering and th…
Probability and Statistics for Engineering and th…
Statistics
ISBN:
9781305251809
Author:
Jay L. Devore
Publisher:
Cengage Learning
Statistics for The Behavioral Sciences (MindTap C…
Statistics for The Behavioral Sciences (MindTap C…
Statistics
ISBN:
9781305504912
Author:
Frederick J Gravetter, Larry B. Wallnau
Publisher:
Cengage Learning
Elementary Statistics: Picturing the World (7th E…
Elementary Statistics: Picturing the World (7th E…
Statistics
ISBN:
9780134683416
Author:
Ron Larson, Betsy Farber
Publisher:
PEARSON
The Basic Practice of Statistics
The Basic Practice of Statistics
Statistics
ISBN:
9781319042578
Author:
David S. Moore, William I. Notz, Michael A. Fligner
Publisher:
W. H. Freeman
Introduction to the Practice of Statistics
Introduction to the Practice of Statistics
Statistics
ISBN:
9781319013387
Author:
David S. Moore, George P. McCabe, Bruce A. Craig
Publisher:
W. H. Freeman
SEE MORE TEXTBOOKS