Precision Electric Instruments manufacturers fans for mini and microcomputers. As a first step to focus on quality improvements, the firm has compiled the following operating data for 2022 (in thousands): I Line inspection $ 47 Training 112 Returns 92 Warranty repairs 60 Preventive equipment maintenance 12 Recalls 149 Design engineering 59 Scrap (net of salvage value) 22 Downtime 32 Product - testing equipment 80 Product liability insurance 12 Supplier evaluation 7 Rework 27 Inspection and testing of incoming materials 17 Litigation costs to defend allegation of defective products 232 Required: Prepare a cost-of-quality (COQ) report and classify the costs as prevention, appraisal, internal failure, and external failure. Express each category subtotal as a percentage of total COQ. (Round "Percent of Tota answers to 1 decimal place.)
Precision Electric Instruments manufacturers fans for mini and microcomputers. As a first step to focus on quality improvements, the firm has compiled the following operating data for 2022 (in thousands): I Line inspection $ 47 Training 112 Returns 92 Warranty repairs 60 Preventive equipment maintenance 12 Recalls 149 Design engineering 59 Scrap (net of salvage value) 22 Downtime 32 Product - testing equipment 80 Product liability insurance 12 Supplier evaluation 7 Rework 27 Inspection and testing of incoming materials 17 Litigation costs to defend allegation of defective products 232 Required: Prepare a cost-of-quality (COQ) report and classify the costs as prevention, appraisal, internal failure, and external failure. Express each category subtotal as a percentage of total COQ. (Round "Percent of Tota answers to 1 decimal place.)
Chapter1: Financial Statements And Business Decisions
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