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pows, and other to th e and social media su ow is planning to aut eir customers. The pl ems into the busines

pows, and other to th e and social media su ow is planning to aut eir customers. The pl ems into the busines

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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You have been appointed as the Chief Information Officer (CIO) in Have Fun Sdn. Bhd. çcomrany. The company is an amusement park company that provides amusement and entertainment for its customers. The company has been operating conventionally by promoting amusement and entertainment packages such as mechanical rides, water rides, games, shows and other to the customers. The company has been promoting their products and services through website and social media such as Facebook, Instagram and WhatsApp Business. The company now is planning to automate some of their business processes including promotions, marketing and bookings for their customers. The planned automation will take place together with the implementation of some information systems into the business processes. The company has requested you to analyze the followings: 1. Challenges from all aspects in implementing the proposed information systems (e.g. acceptance, culture, managing changes etc.) and your proposal to cater the challenges.
Transcribed Image Text:You have been appointed as the Chief Information Officer (CIO) in Have Fun Sdn. Bhd. çcomrany. The company is an amusement park company that provides amusement and entertainment for its customers. The company has been operating conventionally by promoting amusement and entertainment packages such as mechanical rides, water rides, games, shows and other to the customers. The company has been promoting their products and services through website and social media such as Facebook, Instagram and WhatsApp Business. The company now is planning to automate some of their business processes including promotions, marketing and bookings for their customers. The planned automation will take place together with the implementation of some information systems into the business processes. The company has requested you to analyze the followings: 1. Challenges from all aspects in implementing the proposed information systems (e.g. acceptance, culture, managing changes etc.) and your proposal to cater the challenges.
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