Please read the following article about how generative AI can help some consumer metrics and share your thoughts about its impact. https://www.cmswire.com/customer-experience/how-generative-ai-improves-customer-experience-metrics/Links to an external site.

How can a company leverage CRM to provide personalized customer experiences and enhance customer satisfaction?

How does CRM contribute to improving customer satisfaction and retention rates? What strategies can businesses implement to enhance customer loyalty through CRM?

Assess the importance of Everett Rogers’ Diffusion of innovation model as a tool for understanding the product adoption tendencies of health care consumers. Provide at least two (2) specific examples of Everett Rogers’ Diffusion of innovation model being used in health care organization with which you are familiar.

How can businesses use CRM to improve customer relationships?

Why it becomes more difficult for companies to understand customers’ different needs from the perspective of customer privacy?

Look at the question below

How can businesses use CRM to enhance their sales and marketing efforts?

Beverage/soda drinks companies are always trying to offer better products and digitally engage consumers to build emotional and long-term relationships. Select one or more beverage/soda drink company(ies) to discuss the following:1- The different ways the marketers respond and try to reduce the consumers’ motivational conflicts. 2- The various applications used by the soda drink marketers to apply the classical conditioning and cognitive theories to affect consumers’ brand recall and loyalty. Specify the beverage/soda drink company(ies) and their messages.You may use YouTube links or images to illustrate the messages.

The greater the number of persons affected by a negative outcome, the more likely for the marketers to face problems as unethical. True or false?