Phone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways. (Round your answers to four decimal places.) (a) Compute the probability of receiving two calls in a 5-minute interval of time. (b) Compute the probability of receiving exactly 10 calls in 15 minutes. (c) Suppose no calls are currently on hold. If the agent takes 5 minutes to complete the current call, how many callers do you expect to be waiting by that time? What is the probability that none will be waiting? (d) If no calls are currently being processed, what is the probability that the agent can take 2 minutes for personal time without being interrupted by a call?

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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Phone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways. (Round your answers to four decimal places.)

(a) Compute the probability of receiving two calls in a 5-minute interval of time.

[Blank space for answer]

(b) Compute the probability of receiving exactly 10 calls in 15 minutes.

[Blank space for answer]

(c) Suppose no calls are currently on hold. If the agent takes 5 minutes to complete the current call, how many callers do you expect to be waiting by that time?

[Blank space for answer]

What is the probability that none will be waiting?

[Blank space for answer]

(d) If no calls are currently being processed, what is the probability that the agent can take 2 minutes for personal time without being interrupted by a call?

[Blank space for answer]
Transcribed Image Text:Phone calls arrive at the rate of 48 per hour at the reservation desk for Regional Airways. (Round your answers to four decimal places.) (a) Compute the probability of receiving two calls in a 5-minute interval of time. [Blank space for answer] (b) Compute the probability of receiving exactly 10 calls in 15 minutes. [Blank space for answer] (c) Suppose no calls are currently on hold. If the agent takes 5 minutes to complete the current call, how many callers do you expect to be waiting by that time? [Blank space for answer] What is the probability that none will be waiting? [Blank space for answer] (d) If no calls are currently being processed, what is the probability that the agent can take 2 minutes for personal time without being interrupted by a call? [Blank space for answer]
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