Philibert Enterprises Inc is a manufacturing and distribution company that is engaged in supplying exotic Caribbean Food products of high quality for the European and North American markets. The Product Quality and consistency of supplies of the product are two critical success factors. Philibert Enterprises Inc. has been using its website as its principal point of contact for its customers It recently won a major contract to supply the Marks& Spencer chain in the UK, where persons of Caribbean origin are a significant group in the population. This is in addition to the growing popularity of Caribbean Cuisine internationally. High productivity levels are necessary to meet the product quality and delivery time requirements. The Marketing Manager is expected to work closely with the Human Resource Manager to develop a reward system that will enable greater reliability with respect to response time and assure quality and compliance with HACCAP¹ requirements. Outline the factors that Philibert Enterprises Inc must consider in the design of such a reward system to ensure its success, i.e., to ensure that the programme is beneficial to both the employees and the supplier company, your proposal should indicate: I. Whether and why the Reward Plan should be team based or individual based. II. The criteria by which performance will be judged and how this will be communicated and disseminated to supervisors for onward transmission to the general staff. List at least three criteria. III. The administration of the reward system, i.e. whether short or long term and whether the pay-outs should match the production cycles which are linked to the delivery schedules.
Philibert Enterprises Inc is a manufacturing and distribution company that is engaged in supplying exotic Caribbean Food products of high quality for the European and North American markets. The Product Quality and consistency of supplies of the product are two critical success factors. Philibert Enterprises Inc. has been using its website as its principal point of contact for its customers It recently won a major contract to supply the Marks& Spencer chain in the UK, where persons of Caribbean origin are a significant group in the population. This is in addition to the growing popularity of Caribbean Cuisine internationally. High productivity levels are necessary to meet the product quality and delivery time requirements. The Marketing Manager is expected to work closely with the Human Resource Manager to develop a reward system that will enable greater reliability with respect to response time and assure quality and compliance with HACCAP¹ requirements. Outline the factors that Philibert Enterprises Inc must consider in the design of such a reward system to ensure its success, i.e., to ensure that the programme is beneficial to both the employees and the supplier company, your proposal should indicate: I. Whether and why the Reward Plan should be team based or individual based. II. The criteria by which performance will be judged and how this will be communicated and disseminated to supervisors for onward transmission to the general staff. List at least three criteria. III. The administration of the reward system, i.e. whether short or long term and whether the pay-outs should match the production cycles which are linked to the delivery schedules.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Transcribed Image Text:Philibert Enterprises Inc is a manufacturing and distribution company that is engaged in
supplying exotic Caribbean Food products of high quality for the European and North
American markets. The Product Quality and consistency of supplies of the product are two
critical success factors. Philibert Enterprises Inc. has been using its website as its principal
point of contact for its customers It recently won a major contract to supply the Marks&
Spencer chain in the UK, where persons of Caribbean origin are a significant group in the
population. This is in addition to the growing popularity of Caribbean Cuisine
internationally. High productivity levels are necessary to meet the product quality and
delivery time requirements. The Marketing Manager is expected to work closely with the
Human Resource Manager to develop a reward system that will enable greater reliability
with respect to response time and assure quality and compliance with HACCAP¹
requirements.
Outline the factors that Philibert Enterprises Inc must consider in the design of such a reward
system to ensure its success, i.e., to ensure that the programme is beneficial to both the
employees and the supplier company, your proposal should indicate:
I. Whether and why the Reward Plan should be team based or individual based.
II. The criteria by which performance will be judged and how this will be
communicated and disseminated to supervisors for onward transmission to the
general staff. List at least three criteria.
III. The administration of the reward system, i.e. whether short or long term and
whether the pay-outs should match the production cycles which are linked to the
delivery schedules.
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