Patients use a self-serve kiosk to confirm their arrival at an outpatient clinic. They then proceed to the receptionist to update any personal information. After that, a nurse will record the patient's vital signs. A physician will then consult with the patient and prescribe appropriate treatments. The patient will then visit the checkout station to settle payment and schedule the next appointment, if needed. Processing times and other information on the process are presented in the table below: Resource Process Self-service Check in Update Receptionist information Nurse Physician Checkout Record vital signs Treat patient Collect payment Processing time (minutes per patient) 1 5 10 30 10 Number of workers What is the cost of direct labor per patient if demand is unlimited? n/a 2352 Wage rate (Sper hour) n/a 15 30 100 15
Patients use a self-serve kiosk to confirm their arrival at an outpatient clinic. They then proceed to the receptionist to update any personal information. After that, a nurse will record the patient's vital signs. A physician will then consult with the patient and prescribe appropriate treatments. The patient will then visit the checkout station to settle payment and schedule the next appointment, if needed. Processing times and other information on the process are presented in the table below: Resource Process Self-service Check in Update Receptionist information Nurse Physician Checkout Record vital signs Treat patient Collect payment Processing time (minutes per patient) 1 5 10 30 10 Number of workers What is the cost of direct labor per patient if demand is unlimited? n/a 2352 Wage rate (Sper hour) n/a 15 30 100 15
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Transcribed Image Text:Patients use a self-serve kiosk to confirm their arrival at an outpatient clinic. They
then proceed to the receptionist to update any personal information. After that, a
nurse will record the patient's vital signs. A physician will then consult with the
patient and prescribe appropriate treatments. The patient will then visit the checkout
station to settle payment and schedule the next appointment, if needed. Processing
times and other information on the process are presented in the table below:
Process
Resource
Self-service Check in
Update
information
Receptionist
Nurse
Physician
Checkout
Record vital signs
Treat patient
Collect payment
Processing time
(minutes per patient)
1
5
10
30
10
Number of Wage rate
workers
(Sper hour)
n/a
What is the cost of direct labor per patient if demand is unlimited?
n/a
2
3
5
2
15
30
100
8
15
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