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Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Application of trait theory to human resources manager 

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A manager is someone who is in charge of monitoring and inspiring workers as well as guiding the development of an organization. An example of a manager is the person in charge of customer service, who responds to client complaints, manages, and oversees customer support staff. General managers, functional managers, and frontline managers are the three main categories of managers. General managers are accountable for an organization's entire performance, or that of one of its key autonomous divisions or components.

 

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