operators oup as permanent ployees. The average time spent per call by the operators is known to follow a normal distribution with a mean of 35 minutes and a standard deviation of 9 minutes. Operators with average call durations between 29 minutes and 51 minutes during the probationary period get hired in permanent positions; and the rest are fired. a. What is the probability that a randomly selected operator will get fired after the probationary period? Answer in exact fraction, or rounded to at least 4 decimal places. b. Determine the 74 percentile value for the call duration Answer in exact fraction, or rounded to at least 2 decimal places. minutes c. The operators who place within the top 8.46% of the accepted call duration range are awarded a special bonus package. So, what is the minimum average call duration you should try to achieve if you want to receive the bonus package? Answer in exact fraction, or rounded to at least 2 decimal places. minutes
operators oup as permanent ployees. The average time spent per call by the operators is known to follow a normal distribution with a mean of 35 minutes and a standard deviation of 9 minutes. Operators with average call durations between 29 minutes and 51 minutes during the probationary period get hired in permanent positions; and the rest are fired. a. What is the probability that a randomly selected operator will get fired after the probationary period? Answer in exact fraction, or rounded to at least 4 decimal places. b. Determine the 74 percentile value for the call duration Answer in exact fraction, or rounded to at least 2 decimal places. minutes c. The operators who place within the top 8.46% of the accepted call duration range are awarded a special bonus package. So, what is the minimum average call duration you should try to achieve if you want to receive the bonus package? Answer in exact fraction, or rounded to at least 2 decimal places. minutes
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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Question
100%

Transcribed Image Text:A call center recruites operators on a 2 week probationary period before hiring a select group as permanent employees. The average time spent per call
by the operators is known to follow a normal distribution with a mean of 35 minutes and a standard deviation of 9 minutes. Operators with average call
durations between 29 minutes and 51 minutes during the probationary period get hired in permanent positions; and the rest are fired.
a. What is the probability that a randomly selected operator will get fired after the probationary period?
Answer in exact fraction, or rounded to at least 4 decimal places.
b. Determine the 74 percentile value for the call duration
Answer in exact fraction, or rounded to at least 2 decimal places.
minutes
c. The operators who place within the top 8.46% of the accepted call duration range are awarded a special bonus package. So, what is the minimum
average call duration you should try to achieve if you want to receive the bonus package?
Answer in exact fraction, or rounded to at least 2 decimal places.
minutes
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