Baggage check-in in 45 seconds flat! Bengaluru’s Kempegowda International Airport makes this dream a reality Financial Express November 15, 2018 Written by Smriti Jain Don’t rub your eyes in disbelief! Bengaluru’s Kempegowda International Airport has introduced a new automated system that allows passengers to complete baggage check-in in just 45 seconds! This has also made it the first airport in India to have this super-fast and efficient check-in system at a large scale. Bangalore International Airport Limited, the operator of the Kempegowda airport, has deployed 16 fully-automated “Self Bag Drop machines” for this purpose. The idea is to speed up the baggage transaction process and hence reduce the queues at the check-in counters. The system, called Air.Go, has been both designed and installed by Materna IPS. To begin with this self-drop baggage system will be available for Air Asia and Spice Jet passengers at the Kempegowda International Airport and will subsequently be expanded to include other airlines as well. Answer the following questions:  c. Airport would need more and more staff to handle more passenger for manual checkin whereas one self-service kiosk can handle all the passenger coming to the airport. Which system would you recommend for a small airport and big international airport? Explain why?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Baggage check-in in 45 seconds flat! Bengaluru’s Kempegowda International Airport makes this dream a reality Financial Express November 15, 2018 Written by Smriti Jain Don’t rub your eyes in disbelief! Bengaluru’s Kempegowda International Airport has introduced a new automated system that allows passengers to complete baggage check-in in just 45 seconds! This has also made it the first airport in India to have this super-fast and efficient check-in system at a large scale. Bangalore International Airport Limited, the operator of the Kempegowda airport, has deployed 16 fully-automated “Self Bag Drop machines” for this purpose. The idea is to speed up the baggage transaction process and hence reduce the queues at the check-in counters. The system, called Air.Go, has been both designed and installed by Materna IPS. To begin with this self-drop baggage system will be available for Air Asia and Spice Jet passengers at the Kempegowda International Airport and will subsequently be expanded to include other airlines as well. Answer the following questions: 

c. Airport would need more and more staff to handle more passenger for manual checkin whereas one self-service kiosk can handle all the passenger coming to the airport. Which system would you recommend for a small airport and big international airport? Explain why?

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