one aspect of ethical business management entails customer responsiveness. Discuss where, within an organization, does customer-responsive culture originate? Also discuss how you would go about creating a customer-responsive culture in an organization that has been non-responsive to customers for a long time. How would you ensure this customer-responsive culture continues and does not die down?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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one aspect of ethical business management entails customer responsiveness. Discuss where, within an organization, does customer-responsive culture originate? Also discuss how you would go about creating a customer-responsive culture in an organization that has been non-responsive to customers for a long time. How would you ensure this customer-responsive culture continues and does not die down?

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