On the average, 26 patrons per year come to the I.U.library to borrow the I Ching (assume that interarrival timesare exponential). Borrowers who find the book unavailableleave and never return. A borrower keeps a copy of the IChing for an average of 4 weeks.a If the library has only one copy, what is the expectednumber of borrowers who will come to borrow the IChing each year and find that the book is not available?b Suppose that each person who comes to borrow theI Ching and is unable to is considered to cost the library$1 in goodwill. A copy of the I Ching lasts two yearsand costs $11. A thief has just stolen the library’s onlycopy. To minimize the sum of purchasing and goodwillcosts over the next two years, how many copies of the IChing should be purchased?

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On the average, 26 patrons per year come to the I.U.
library to borrow the I Ching (assume that interarrival times
are exponential). Borrowers who find the book unavailable
leave and never return. A borrower keeps a copy of the I
Ching for an average of 4 weeks.
a If the library has only one copy, what is the expected
number of borrowers who will come to borrow the I
Ching each year and find that the book is not available?
b Suppose that each person who comes to borrow the
I Ching and is unable to is considered to cost the library
$1 in goodwill. A copy of the I Ching lasts two years
and costs $11. A thief has just stolen the library’s only
copy. To minimize the sum of purchasing and goodwill
costs over the next two years, how many copies of the I
Ching should be purchased?

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